How does cross-border delivery actually work?
The moment your order is created, it's queued for pickup. From there, your parcel stays with our team the whole way — through our own depot, across the border on our own trucks, and out for delivery on the other side.
Create Order
Fill in your and your recipient's details, then review and pay. You can also get an instant rate first from our calculator before committing.
Pick Up
Print your label — we collect at your requested date and time from your address in Singapore or Johor Bahru.
On-Route
Your parcel is sorted at our own depot, loaded onto our own trucks, and cleared through customs — one team handles this end to end, not a hand-off between separate couriers.
Ready to Deliver
Sorted again once across the border, then dispatched out for delivery to your recipient.
Ready to see a real rate?
Get an instant quote before you commit — no calls, no waiting.
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